Privacy Policy

Effective Date: May 20, 2026  |  Last Updated: May 20, 2026

1. Introduction and Who We Are

Wing Snob is a food service business operating in the United States. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

This Privacy Policy applies to all users who access or use our website located at eat-wingsnob.rest, interact with our online ordering systems, subscribe to our communications, or engage with us through any digital or physical touchpoint related to our food services.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us using the information provided in the Contact section of this document.

1.1 Contact Information

2. Information We Collect

We collect several categories of information depending on how you interact with Wing Snob. This information is collected to provide you with the best possible food ordering experience, to operate our business effectively, and to comply with our legal obligations.

2.1 Personal Information You Provide Directly

When you use our website or services, you may voluntarily provide us with certain personal information, including but not limited to:

• Identity Information: Your first and last name, username, or similar identifiers you use when creating an account or placing an order.
• Contact Information: Your email address, telephone number, and delivery address or billing address.
• Order and Transaction Information: Details about the food items you order, special instructions, dietary preferences, order history, and transaction records.
• Payment Information: Credit card numbers, debit card details, and billing information. Please note that full payment card data is processed through PCI-DSS compliant third-party payment processors, and we do not store complete card numbers on our servers.
• Account Credentials: Usernames and encrypted passwords for registered accounts.
• Communications: Any messages, feedback, reviews, complaints, or inquiries you send to us via email, contact forms, or customer support channels.
• Marketing Preferences: Your preferences regarding receiving marketing communications from us, including newsletter subscriptions and promotional offers.

2.2 Information Collected Automatically

When you visit our website at eat-wingsnob.rest, we automatically collect certain technical and usage data through cookies, pixels, and similar tracking technologies. This includes:

• Device Information: The type of device you use (desktop, mobile, tablet), operating system, browser type and version, screen resolution, and device identifiers.
• Log Data: Your Internet Protocol (IP) address, browser type, referring/exit pages, the pages you visit on our website, the time and date of your visit, time spent on individual pages, and other diagnostic data.
• Usage Data: Information about how you navigate and interact with our website, including which menu items you browse, how you use our online ordering system, clicks, scrolling behavior, and other engagement metrics.
• Location Data: If you permit location access through your device or browser, we may collect approximate geographic location data to assist with delivery address suggestions and local menu availability.
• Cookie Data: Information gathered through cookies and similar tracking technologies as further described in Section 8 of this Privacy Policy.

2.3 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmation and fraud prevention signals from our payment processing partners.
• Delivery Partners: Order fulfillment and delivery status information from third-party delivery service providers.
• Analytics Providers: Aggregated or de-identified usage and audience data from analytics platforms such as Google Analytics.
• Social Media Platforms: If you interact with Wing Snob through social media channels or connect a social media account to our services, we may receive profile information permitted by your social media settings.
• Fraud Prevention Services: Risk scores and signals from fraud detection services used to protect our customers and business.

3. How We Use Your Information

Wing Snob uses the information we collect for a variety of lawful purposes related to operating our food business, improving our services, and communicating with you. Specifically, we use your personal information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including coordinating delivery or pickup.
• Create and manage your customer account on eat-wingsnob.rest.
• Send you order confirmations, receipts, updates, and delivery notifications.
• Handle returns, refunds, complaints, and other customer service requests.
• Respond to your inquiries and provide technical support.

3.2 Business Operations and Improvement

• Analyze how our website and services are used to improve functionality, user experience, and menu offerings.
• Conduct internal research, data analytics, and business reporting.
• Monitor and ensure the security and integrity of our website and systems.
• Detect, prevent, and investigate fraudulent transactions, unauthorized access, or other illegal activities.
• Maintain accurate business records and perform financial reconciliation.

3.3 Marketing and Promotions

• Send you promotional offers, special deals, loyalty program updates, and newsletters about Wing Snob's menu items and events — but only where you have provided consent or where we are otherwise permitted to do so under applicable law.
• Personalize your experience on our website by displaying content, offers, and recommendations relevant to your preferences and order history.
• Conduct surveys and gather feedback to improve our food offerings and customer service.
• Manage advertising campaigns, including serving relevant advertisements on our website or on third-party platforms.

3.4 Legal and Compliance Purposes

• Comply with applicable federal and state laws, including food safety regulations, tax obligations, and consumer protection laws.
• Respond to lawful requests from government authorities, regulators, and law enforcement.
• Establish, exercise, or defend legal claims.
• Enforce our Terms of Service and other applicable agreements.

4. Legal Basis for Processing (Applicable U.S. Law)

Wing Snob operates in the United States and is subject to U.S. federal and state privacy laws. Our data practices are governed primarily by the following legal frameworks:

• Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45: We are committed to fair and honest data practices as guided by the FTC's consumer protection standards. We do not engage in unfair or deceptive acts or practices with respect to your personal information.
• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): If you are a California resident, you have specific rights regarding your personal information under the CCPA/CPRA, as further described in Section 7 of this Privacy Policy.
• CAN-SPAM Act: All marketing emails sent by Wing Snob comply with the CAN-SPAM Act, and you may opt out of marketing communications at any time.
• Children's Online Privacy Protection Act (COPPA): We do not knowingly collect personal information from children under the age of 13. See Section 10 for more details.
• State-Specific Privacy Laws: Depending on your state of residence, additional privacy laws may apply, including the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Connecticut Data Privacy Act (CTDPA), and other applicable state privacy statutes.

5. Sharing Your Information with Third Parties

Wing Snob does not sell your personal information to third parties for their own independent marketing purposes. However, we may share your information with trusted third parties in the following circumstances:

5.1 Service Providers and Business Partners

We engage reputable third-party companies and individuals to perform services on our behalf, including:

• Payment Processors: To securely process your online payments.
• Delivery Services: To coordinate and complete food deliveries to your specified address.
• Cloud Hosting and IT Services: To host our website, database systems, and IT infrastructure.
• Email and Communications Providers: To send transactional and marketing emails on our behalf.
• Analytics Services: Such as Google Analytics, to help us understand website usage and improve our services.
• Customer Support Platforms: To manage customer service inquiries and support tickets.
• Fraud Prevention Services: To detect and prevent fraudulent transactions and unauthorized activity.

These service providers are contractually obligated to use your personal information only for the purposes of providing their services to us and are prohibited from using your data for their own independent purposes.

5.2 Legal Requirements and Safety

We may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request.
• Protect and defend the rights, property, or safety of Wing Snob, our customers, or others.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect against legal liability.

5.3 Business Transfers

In the event that Wing Snob undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred to the acquiring entity or successor organization. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your personal information with other third parties when you have given us your explicit consent to do so.

6. Data Security

Wing Snob takes the security of your personal information seriously and implements a variety of technical and organizational measures to protect your data against unauthorized access, loss, alteration, disclosure, or destruction.

6.1 Security Measures We Employ

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: Access to personal data is restricted to authorized personnel who have a legitimate business need to access the information, and all staff with data access are subject to confidentiality obligations.
• Secure Payment Processing: Payment card information is processed through PCI-DSS compliant payment processors. We do not store full payment card numbers on our servers.
• Regular Security Assessments: We conduct periodic reviews of our data collection, storage, and processing practices to identify and address potential vulnerabilities.
• Firewalls and Intrusion Detection: We employ firewalls and intrusion detection systems to monitor and protect our IT infrastructure.
• Data Minimization: We collect only the personal information that is necessary for the purposes identified in this Privacy Policy.

7. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights with respect to your personal information. Wing Snob is committed to honoring these rights and will respond to verified requests within the timeframes required by applicable law.

7.1 Rights Available to All U.S. Customers

• Right to Know: You have the right to know what personal information we collect, use, disclose, or sell about you.
• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Deletion: You may request that we delete personal information we have collected from you, subject to certain exceptions required by law.
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

7.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following additional rights under the CCPA/CPRA:

• Right to Know (Detailed): The right to request disclosure of the categories and specific pieces of personal information we collect, the categories of sources from which we collect it, the purposes for collection and use, and the categories of third parties with whom we share it.
• Right to Delete: The right to request deletion of personal information we have collected from you, subject to certain legal exceptions.
• Right to Correct: The right to request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: The right to opt out of the "sale" or "sharing" of your personal information as defined under the CCPA/CPRA. Wing Snob does not sell your personal information for monetary consideration. However, certain sharing of data with advertising technology providers may constitute "sharing" under California law. You may opt out of this by contacting us.
• Right to Limit Use of Sensitive Personal Information: The right to limit the use and disclosure of sensitive personal information to only what is necessary to perform the requested services.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA privacy rights. We will not deny you goods or services, charge different prices, or provide a different level of quality because you exercised your privacy rights.
• Right to Data Portability: The right to receive your personal information in a portable and readily usable format.

7.3 How to Submit a Privacy Rights Request

To exercise any of your privacy rights, please contact Wing Snob using one of the following methods:

• Email: [email protected]
• Website: eat-wingsnob.rest

We will verify your identity before processing your request to ensure we are disclosing or modifying information for the correct individual. Verification may require you to provide additional identifying information. We will respond to verifiable consumer requests within 45 days as required by California law, with a possible 45-day extension if reasonably necessary and with prior notice.

You may designate an authorized agent to submit a request on your behalf. Authorized agents must provide written authorization signed by you and may be required to verify their identity as well.

8. Cookies and Tracking Technologies

Wing Snob uses cookies and similar tracking technologies on our website eat-wingsnob.rest to improve your browsing experience, analyze website traffic, and support our marketing efforts.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the website to function properly and cannot be disabled. They include session cookies that keep you logged in and cookies that support the online ordering process.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting anonymous usage information. We use tools such as Google Analytics for this purpose.
• Functional Cookies: These cookies allow our website to remember your preferences, such as your delivery address, language settings, and saved items in your cart.
• Marketing and Advertising Cookies: These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by us or by third-party advertising partners.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website and your ability to place orders. For more detailed information about our cookie practices, please refer to our full Cookie Policy available on our website.

For California residents who wish to opt out of the use of cookies that constitute "sharing" of personal information under the CCPA/CPRA for targeted advertising purposes, please contact us at [email protected].

9. Data Retention

Wing Snob retains your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes.

9.1 Retention Periods

When personal information is no longer required, we will securely delete or anonymize it. If secure deletion is not immediately possible (for example, because data is stored in backup archives), we will securely isolate the information and delete it at the earliest opportunity.

10. Children's Privacy

Wing Snob's website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly market to, solicit, or collect personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA), or from individuals under the age of 18 without verifiable parental or guardian consent.

If you are under 18 years of age, please do not use or access our website or services or provide any personal information to us. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected], and we will take prompt steps to delete such information from our records.

We reserve the right to restrict or terminate access to our services for any user we reasonably believe is under 18 years of age.

11. International Data Transfers

Wing Snob is headquartered and operates primarily within the United States. Your personal information is collected, processed, and stored on servers located within the United States.

However, some of our third-party service providers, including cloud hosting companies, analytics platforms, and email providers, may process or store data in other countries. When your personal information is transferred outside the United States, we take steps to ensure that such transfers are carried out in accordance with applicable U.S. privacy laws and that appropriate safeguards are in place to protect your personal information.

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection laws in the United States may differ from those in your country of residence. By using our services, you consent to the transfer of your information to the United States as described in this Privacy Policy.

12. Third-Party Websites and Links

Our website at eat-wingsnob.rest may contain links to third-party websites, applications, or services that are not operated or controlled by Wing Snob. These third-party sites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit through links on our website.

This Privacy Policy does not apply to any third-party websites, services, or applications, even if they are linked to or from our website.

13. Changes to This Privacy Policy

Wing Snob reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the nature of our services. When we make changes, we will update the "Last Updated" date at the top of this page.

For material changes to this Privacy Policy, we will provide more prominent notice, which may include sending an email notification to registered account holders or displaying a prominent banner on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Your continued use of our website and services following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with any changes, you should discontinue your use of our website and services and may contact us to close your account and request deletion of your personal information.

14. How to File a Complaint

If you believe that Wing Snob has not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to first contact us directly so that we can attempt to resolve your concern promptly and fairly.

14.1 Contact Wing Snob First

Please send your complaint or concern to:

• Email: [email protected]
• Website: eat-wingsnob.rest

We will acknowledge your complaint within a reasonable time and provide a substantive response as soon as practicable.

14.2 Complaints to Regulatory Authorities

If you are not satisfied with our response or believe we are processing your personal information unlawfully, you have the right to lodge a complaint with the appropriate regulatory authority.

• Federal Trade Commission (FTC): The FTC accepts complaints about deceptive or unfair business practices, including privacy violations. You may file a complaint online at reportfraud.ftc.gov or by contacting the FTC at 600 Pennsylvania Avenue NW, Washington, D.C. 20580, USA.
• California Residents — California Privacy Protection Agency (CPPA): California residents may file complaints regarding CCPA/CPRA violations with the California Privacy Protection Agency at cppa.ca.gov or with the California Attorney General's office at oag.ca.gov/privacy.
• Other State Residents: Residents of other states with applicable privacy laws (such as Virginia, Colorado, Connecticut, Utah, and others) may also have the right to appeal our decisions or file complaints with their respective state attorneys general or consumer protection offices.

15. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals, and our website at eat-wingsnob.rest does not currently respond to DNT browser signals. However, we provide you with the ability to manage cookies and opt out of certain tracking activities as described in Section 8 of this Privacy Policy.

We will continue to monitor the development of DNT standards and update our practices accordingly if a standard is established.

16. Sensitive Personal Information

Wing Snob does not intentionally collect sensitive personal information such as government-issued identification numbers (e.g., Social Security Numbers), financial account information beyond what is necessary for payment processing, health or medical information, racial or ethnic origin, religious beliefs, or biometric data.

If you voluntarily provide such sensitive information to us (for example, in the context of a special dietary requirement with a medical basis), we will handle it with the highest level of care and will use it only for the specific purpose for which it was provided.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns and will respond promptly to all legitimate inquiries.